What is FamilyID (Arbiter Registration)?

FamilyID (Arbiter Registration) is a secure registration platform that provides you with an easy, user-friendly way to register for our athletic programs, and helps us to be more administratively efficient and environmentally responsible. Each season, you will use it to register the student athlete for the sport they're interested in, fill out the emergency contact information, health history, and permission forms, and attach a copy of their sports physical.

FamilyID is owned by ArbiterSports and will often display as Arbiter Registration or Student Arbiter. They're all the same program! If you're having difficulty signing in, try updating your login bookmark to account.students.arbitersports.com.

How do I sign up for a FamilyID account?

The parent/guardian of the student athlete can register by clicking the REGISTER NOW button (above) and clicking 'Create Account', or by going directly to https://account.students.arbitersports.com/signup.

1. Create your secure FamilyID account by entering the information of the account owner, the parent/guardian:
   • First and last names
   • E-mail address
   • Password.
2. Select I Agree to the FamilyID Terms of Service. Click Create Account.
3. You will receive an email with a link to activate your new account. (If you don’t see the email, check your e-mail filters (spam, junk, etc.).
4. Click on the link in your activation e-mail, which will log you in to FamilyID.com

What if I already have a FamilyID account?

All you need to do is go to the FamilyID (Arbiter Registration) Login Page and enter your user email and password. (If you are having problems remembering your email or password, follow the instructions on the login page.)

Does one family need a different account for each child?

Nope! You can register multiple student athletes under one account. FamilyID will keep track of all their information separately.

How do I register for a sport once I've signed in to FamilyID?

Once you have signed in to FamilyID, you should see the Dashboard page. (If not, click "Dashboard".) It will say "I want to register for a program at:" followed by a search box; type "Upper Darby" (or "Drexel Hill"/"Beverly Hills" for middle school athletes) into the search box and click "Find". This should give you a link to register for the upcoming sports season.

Once in the registration form, complete the information requested for each athlete. All fields with a red* are required to have an answer.

**IMPORTANT NOTE: MAKE SURE YOU ATTACH A DIGITAL COPY OF THE SPORTS PHYSICAL IN THE 'PARTICIPANT INFORMATION' SECTION OF THE REGISTRATION**

In order to submit the registration, you must click the green "Continue" or "Submit" button when your form is complete. There is also a "Save for Later" button, which will save your information but will not submit it to us.

Do I have to fill out everything all over again each time I register?

Nope! FamilyID will keep track of any recurring information you have entered for each student athlete. To auto-fill the saved information, begin to register the student athlete for their chosen sport. Any family member who has previously been registered in the account will show up as an option in the 'Participant Information' section; click on the name of your student athlete, and it will automatically fill in any available fields. Make sure all the information is correct and that their current sports physical is attached, then fill out any remaining fields and click the green "Continue" or "Submit" at the bottom of the page.

What if I need to change or update information in the registration?

You have full access to edit any personal information in FamilyID at any time. To edit the student athlete's registration, sign in to FamilyID and on the Dashboard page click "View or Update My Registrations". This will display all your registrations; select the one you wish to update and click "Edit" or "Add or Update Info".

Is all this personal information secure?

Absolutely. FamilyID was thoroughly vetted by Upper Darby School District's legal department to make sure it followed all district, state, and federal privacy laws. FamilyID is fully HIPAA compliant.

The only people who will have access to the student athletes' information are the person who created their account, the athletic trainer, the coach, and Athletic Department Administration.